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Customer Support: At the time of your order, IMS will assign you a seasoned Account Coordinator who will facilitate your project through the entire production and manufacturing process, ensuring the highest quality of product and service. The Account Coordinator will be your comprehensive resource and connection to the IMS creative and production teams, assisting with pricing, packaging and mastering requirements, quality control, special instructions, delivery methods, as well as marketing objectives.
Product Fullfilment: Outfitted with automated packaging equipment and a seasoned production staff, IMS has the capability of fulfilling small- or large-run retail-ready or bulk product requirements. In addition, IMS offers a variety of unique CD/DVD packaging alternatives and can fulfill all your special assembly needs. IMS utilizes FedEx, UPS, DHL and Airborne Express to ship product based on your particular needs.
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The IMS “Refer-it Code” program provides special discounts to loyal customers for referral of IMS services to friends, co-workers, family members and acquaintances. To submit a referral simply enter your name and contact information, as well as the name and phone number or email address of the person you would like us to contact, and press the submit button for processing. If your referral results in an order with IMS, you will receive special discount coupons toward future orders.
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Welcome to the IMS Newsletter—a free e-newsletter filled with support tips, relevant articles, specials, and creative ideas for media production, manufacturing and marketing projects. To register, simply type in your email address and click on the “Submit” button. A confirmation email will be sent to you shortly for verification.
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